ONETEASPOON.COM.AU SHIPPING

Free Standard Shipping to Australia on orders over $200 AUD (excludes shipping fees).

After your payment is authorised and verified, please allow up to two days to process your order (this doesn't include weekends or holidays). You will received an email with your tracking information as soon as your parcel is shipped and on it’s way! 

Great news! If you would like us to deliver to a parcel locker or PO Box, please make sure you select Austalia Post shipping option at the checkout. 

All shipping fees are quoted in AUD. All items are shipped from Australia. We also ship to over 200 international destinations from our US site ONETEASPOON.COM

 

To Australia

Service Cost Delivery Information
Standard (Australia Post) $10.00   1-5 days for metro deliveries, please check Australia Post delivery estimator for more detailed information, but don't forget to allow order processing time. 
Express (Australia Post) $18.00                       1-5 days for metro deliveries, please check Australia Post delivery estimator for more detailed information, but don't forget to allow order processing time. 
Express with Authority to Leave Only* (Startrack Express)                                                  $18.00   

1-2 days for metro deliveries, please check Startrack Express tracking for detailed information, but don't forget to allow order processing time.

 ***Please note that OneTeaspoon cannot be held responsible for any parcels that are lost or stolen as a result of selecting this service***


 

To New Zealand

Service Cost Delivery Information
Express (DHL Australia)                                                                                                  

$25.00                     

Next day deliveries to most locations. Please check DHL Australia for more detailed information, but don't forget to allow for order processing time. 

 

Rest of World

Service Cost Delivery Information
Express (DHL Australia)                                                                                                  $29.95                       Next day deliveries to most locations. Please check DHL Australia for more detailed information, but don't forget to allow for order processing time. 

 

We ship to the following locations:

Australia
Christmas Island (Australia)
Cocos (Keeling) Islands (Australia)    
Fiji
Indonesia
Malaysia
Maldives
New Caledonia (France)
New Zealand 
Nieu (NZ)
Norfolk Island (Australia)
Papua New Guinea
Samoa
South Africa
Thailand
Tokelau (NZ)
Vanuatu
Vietnam 

 

We also ship to over 200 international destinations from our US site ONETEASPOON.COM

 

Other things you should know...

During sale periods express shipping may not be offered and please allow additional processing time. We will post any processing delays on our website.Once your order is placed, sorry but we are not able to consolidate them. Please note that these are estimated delivery times only as it is up to the courier companies, therefore ONETEASPOON is not guaranteeing delivery dates.

 

Authority to Leave Shipments

You may grant us an 'authority to leave' when placing your Order. If you do, you understand and agree that this authority to leave gives us and/or our couriers permission to leave the Order in question unattended by the front door – or, where applicable, at the reception or concierge's desk – of the delivery address without obtaining a signature confirming delivery at the delivery location. In these circumstances, you understand and agree that by granting us authority to leave, we and our couriers are released of all responsibility and liability for the Orders delivered and left unattended, and that this responsibility and liability transfer to you on delivery.

 

Taxes, Duties, Fee and Conversions

All applicable customs and import duties and fees are charged by your local customs authority not OneTeaspoon and will not be refundable by OneTeaspoon. Some international countries may require additional customs and import duties and fees paid Collect on Delivery (COD), please contact your local customs office for detailed information on charges that may be incurred. These fees are paid to the local carrier and are not collected by Australia and therefore we are unable to reimburse you for any free, taxes or duties incurred.

Customs authorities require that we state the value of your order directly on your order. Customs agents have the right to release or deny release of your order, and in unusual cases may delay delivery.

As we are based in Australia and you are buying from an Australian company, we charge you for your order in Australian dollars. The actual price charged to international customers will be subject to the exchange rate applied by the credit or debit card company. Additionally your financial services provider may charge currency conversion and administration fees on purchases and any refunds we provide. We are not responsible for and will not reimburse any GST, charges, duties or fees. Please contact your provider for more information.

 

Returns

Please read our Returns Policy & Terms of Use before placing an order.

 
 

 

Free Standard Shipping to Australia on orders $200+ AUD (ex. shipping fees).